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Senior Customer Success Manager

Box

Portola Valley, San Mateo County118k–118kPosted 1 day ago

Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.

About this role

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the Uni…

Read the full description and requirements on the original posting.

Tailor your resume for this Senior Customer Success Manager role

Box and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Portola Valley, San Mateo County) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Senior Customer Success Manager role at Box remote?

This role is based in Portola Valley, San Mateo County. Check the original posting for any hybrid or remote flexibility.

What does the Senior Customer Success Manager role at Box pay?

The listed pay is 118k–118k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Senior Customer Success Manager job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Senior Customer Success Manager role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.