Customer Service Representative
Customer Contact Services
Winston Salem, Forsyth County35k–35k
Posted 6 hours ago
Consumer Experience Agent, Full-time
Samsonite
Jacksonville, Duval Countyfulltime56k–56kPosted 1 day ago
Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.
About this role
Description Your role at Samsonite: We have brought e-commerce consumer support in-house for the first time. As a Consumer Experience Agent, you will be the front-line ambassador for our brands. We are looking for a candidate that will partner with our passionate and incredibly talented team to build a “World Class” consumer experience. This position works Monday through Friday and is a full time position with benefits. • Support incoming consumers via multiple media channels (phone, email, cha…
Read the full description and requirements on the original posting.
Tailor your resume for this Consumer Experience Agent, Full-time role
Samsonite and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Jacksonville, Duval County) clear. For customer service roles like this one, recruiters commonly scan for:
- Zendesk
- CRM
- Conflict Resolution
- CSAT/NPS
- Onboarding
- Ticketing
- Live Chat
- Retention
Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.
Build a matching resume — freeFrequently asked questions
Is the Consumer Experience Agent, Full-time role at Samsonite remote?
This role is based in Jacksonville, Duval County. Check the original posting for any hybrid or remote flexibility.
What does the Consumer Experience Agent, Full-time role at Samsonite pay?
The listed pay is 56k–56k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.
How do I apply for this Consumer Experience Agent, Full-time job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this Consumer Experience Agent, Full-time role?
Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.
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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.