Customer Service Representative
Customer Contact Services
Winston Salem, Forsyth County35k–35k
Posted 6 hours ago
CUSTOMER SUPPORT TECHNICAL LEAD (DEP CS LEAD) with Security Clearance
Empower AI
Triangle, Prince William County123k–123kPosted 1 day ago
Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.
About this role
Description Empower AI is seeking a Customer Support Technical Lead to serve as the Deputy Customer Support Lead for an enterprise IT Customer Support Technical Services program supporting a Department of War agency with approximately 13,000 users at headquarters, regional, field, and training locations. This is a designated Key Personnel position accountable to ensure the entire workforce is equipped with reliable, secure, and effective end-user technology and support. The Manager provides uni…
Read the full description and requirements on the original posting.
Tailor your resume for this CUSTOMER SUPPORT TECHNICAL LEAD (DEP CS LEAD) with Security Clearance role
Empower AI and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Triangle, Prince William County) clear. For customer service roles like this one, recruiters commonly scan for:
- Zendesk
- CRM
- Conflict Resolution
- CSAT/NPS
- Onboarding
- Ticketing
- Live Chat
- Retention
Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.
Build a matching resume — freeFrequently asked questions
Is the CUSTOMER SUPPORT TECHNICAL LEAD (DEP CS LEAD) with Security Clearance role at Empower AI remote?
This role is based in Triangle, Prince William County. Check the original posting for any hybrid or remote flexibility.
What does the CUSTOMER SUPPORT TECHNICAL LEAD (DEP CS LEAD) with Security Clearance role at Empower AI pay?
The listed pay is 123k–123k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.
How do I apply for this CUSTOMER SUPPORT TECHNICAL LEAD (DEP CS LEAD) with Security Clearance job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this CUSTOMER SUPPORT TECHNICAL LEAD (DEP CS LEAD) with Security Clearance role?
Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.
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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.