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Customer Relations Specialist-logistics

Forward Air

Textile Finance, Los Angeles County75k–75kPosted 8 hours ago

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About this role

The Customer Relations Specialist / Operations Agent provides advanced customer service, operational coordination, and administrative oversight to support complex shipment activity within a domestic freight forwarding / transportation terminal. Serving as a senior point of contact, they manage escalated customer needs, oversee end‑to‑end shipment coordination, and resolve service issues and improve operational outcomes. They are responsible for overseeing scheduling, shipment tracking and traci…

Read the full description and requirements on the original posting.

Tailor your resume for this Customer Relations Specialist-logistics role

Forward Air and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Textile Finance, Los Angeles County) clear. For transportation & delivery roles like this one, recruiters commonly scan for:

  • CDL
  • DOT Compliance
  • Route Planning
  • Safe Driving Record
  • Logistics
  • Time Management
  • Vehicle Inspection
  • GPS/ELD

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Customer Relations Specialist-logistics role at Forward Air remote?

This role is based in Textile Finance, Los Angeles County. Check the original posting for any hybrid or remote flexibility.

What does the Customer Relations Specialist-logistics role at Forward Air pay?

The listed pay is 75k–75k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Customer Relations Specialist-logistics job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Customer Relations Specialist-logistics role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills transportation & delivery recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.