Customer Service Representative | Remote Career
AIL
Omaha, Douglas CountyRemotefulltime49k–49k
Posted 7 hours ago
Lead Retail Customer Service Associate
FedEx
Augusta, Richmond Countyfulltime37k–37kPosted 7 hours ago
Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.
About this role
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge…
Read the full description and requirements on the original posting.
Tailor your resume for this Lead Retail Customer Service Associate role
FedEx and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Augusta, Richmond County) clear. For customer service roles like this one, recruiters commonly scan for:
- Zendesk
- CRM
- Conflict Resolution
- CSAT/NPS
- Onboarding
- Ticketing
- Live Chat
- Retention
Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.
Build a matching resume — freeFrequently asked questions
Is the Lead Retail Customer Service Associate role at FedEx remote?
This role is based in Augusta, Richmond County. Check the original posting for any hybrid or remote flexibility.
What does the Lead Retail Customer Service Associate role at FedEx pay?
The listed pay is 37k–37k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.
How do I apply for this Lead Retail Customer Service Associate job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this Lead Retail Customer Service Associate role?
Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.
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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.