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Customer Support Specialist (On-site Banking Call Center)

Heritage Bank

Oak Harbor, Island Countyparttime45k–52kPosted 7 hours ago

Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.

About this role

Heritage Bank has an exciting opportunity to join our organization! Are you a friendly and helpful customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Oak Harbor office. Individuals in this role help customers by providing a warm welcome …

Read the full description and requirements on the original posting.

Tailor your resume for this Customer Support Specialist (On-site Banking Call Center) role

Heritage Bank and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Oak Harbor, Island County) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Customer Support Specialist (On-site Banking Call Center) role at Heritage Bank remote?

This role is based in Oak Harbor, Island County. Check the original posting for any hybrid or remote flexibility.

What does the Customer Support Specialist (On-site Banking Call Center) role at Heritage Bank pay?

The listed pay is 45k–52k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Customer Support Specialist (On-site Banking Call Center) job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Customer Support Specialist (On-site Banking Call Center) role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.