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Flood Support Contact Center Support Agent

MCI Careers

Andover, Butler County76k–76kPosted 8 hours ago
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About this role

Job Description Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our …

Read the full description and requirements on the original posting.

Tailor your resume for this Flood Support Contact Center Support Agent role

MCI Careers and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Andover, Butler County) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Flood Support Contact Center Support Agent role at MCI Careers remote?

This role is based in Andover, Butler County. Check the original posting for any hybrid or remote flexibility.

What does the Flood Support Contact Center Support Agent role at MCI Careers pay?

The listed pay is 76k–76k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Flood Support Contact Center Support Agent job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Flood Support Contact Center Support Agent role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.