Resume Tailr

Call Center Manager

Firehouse Roofing

Rockwall, Rockwall County54k–54kPosted 8 hours ago

Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.

About this role

Job Description Job Description Job description Call Center Manager MONDAY-FRIDAY 8:00AM-4:00PM $65,000-$75,000, plus bonuses FULL BENEFITS PACKAGE Job Summary The Call Center Manager is responsible for leading and overseeing the daily operations of the Firehouse Roofing call center, including both dispatch and customer service functions. This role ensures calls are handled efficiently, technicians are scheduled and routed effectively, and customers receive a consistently fast and friendly expe…

Read the full description and requirements on the original posting.

Tailor your resume for this Call Center Manager role

Firehouse Roofing and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Rockwall, Rockwall County) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

Build a matching resume — free

Frequently asked questions

Is the Call Center Manager role at Firehouse Roofing remote?

This role is based in Rockwall, Rockwall County. Check the original posting for any hybrid or remote flexibility.

What does the Call Center Manager role at Firehouse Roofing pay?

The listed pay is 54k–54k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Call Center Manager job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Call Center Manager role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

Similar customer service jobs

  • Support Specialist

    Splashwire

    Mechanicsburg, Cumberland County63k–63k

    Posted 8 hours ago

  • SBA Services Support Specialist

    BancForce

    Phoenix, Maricopa County56k–56k

    Posted 8 hours ago

  • Application Specialist / Customer Success

    Andreoli Software

    Huntersville, Mecklenburg County31k–31k

    Posted 8 hours ago

  • Case Manager - Family Support Specialist (1403)

    Texas Panhandle Centers

    Clarendon, Donley County38k–38k

    Posted 8 hours ago

See all customer service jobs →

Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.