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Customer Success Manager

SmartSite

US124k–124kPosted 2 days ago
Tailor my resume for this jobApply on company site

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About this role

Power New York's skyline with smarter technology. SmartSite is transforming how the construction industry builds worldwide. With operations across the UK, US, and Canada and UAE, we’re scaling fast. Now, we’re looking for a Customer Success Manager in New York to help bring that vision to life on every site we serve. Your mission: As our Customer Success Manager, you’ll be the driving force behind client satisfaction, adoption, and performance. You won’t just manage relationships, you’ll optimi…

Read the full description and requirements on the original posting.

Tailor your resume for this Customer Success Manager role

SmartSite and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (US) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Customer Success Manager role at SmartSite remote?

This role is based in US. Check the original posting for any hybrid or remote flexibility.

What does the Customer Success Manager role at SmartSite pay?

The listed pay is 124k–124k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Customer Success Manager job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Customer Success Manager role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.