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26-1138: Customer Service Governance Analyst - Herndon, VA

Navitas Business Consulting

Herndon, Fairfax County76k–76kPosted 8 days ago

Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.

About this role

Customer Service Governance Analyst Job ID:26-1138 Clearance: Top Secret with SCI eligibility Location: DC Metro Who We Are : Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we’ve served as trusted advisors supporting our client base within the commercial, federal, and state and local markets. What We Do : At our very core, we’re a group of problem solvers providing our award-winning technology solutions to drive digital acce…

Read the full description and requirements on the original posting.

Tailor your resume for this 26-1138: Customer Service Governance Analyst - Herndon, VA role

Navitas Business Consulting and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Herndon, Fairfax County) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the 26-1138: Customer Service Governance Analyst - Herndon, VA role at Navitas Business Consulting remote?

This role is based in Herndon, Fairfax County. Check the original posting for any hybrid or remote flexibility.

What does the 26-1138: Customer Service Governance Analyst - Herndon, VA role at Navitas Business Consulting pay?

The listed pay is 76k–76k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this 26-1138: Customer Service Governance Analyst - Herndon, VA job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this 26-1138: Customer Service Governance Analyst - Herndon, VA role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.