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Sr. Support Specialist

NCHFA

Raleigh, Wake County61k–61kPosted 8 hours ago

Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.

About this role

Overview At NCHFA, we provide safe, affordable housing opportunities to enhance the quality of life of North Carolinians. We are a self-supporting public agency that, since its creation by the General Assembly, has financed more than 310,700 affordable homes and apartments. Residency Must be a resident of North Carolina Do you enjoy helping people, solving problems, and keeping complex processes running smoothly? Are you looking for an opportunity to use your administrative and customer service…

Read the full description and requirements on the original posting.

Tailor your resume for this Sr. Support Specialist role

NCHFA and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Raleigh, Wake County) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Sr. Support Specialist role at NCHFA remote?

This role is based in Raleigh, Wake County. Check the original posting for any hybrid or remote flexibility.

What does the Sr. Support Specialist role at NCHFA pay?

The listed pay is 61k–61k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Sr. Support Specialist job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Sr. Support Specialist role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.