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Data Analyst, Operations

Rocket Money

Washington, District of Columbiafull-time120k–160kPosted 7 days ago

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About this role

We're growing the team and hiring a Data Analyst to deepen our partnership with Operations and Customer Support teams. In this role you'll bring a strong analytic point of view to concrete operational problems - shaping measurement and reporting, leading ad hoc investigations, and delivering actionable insights-while helping raise the bar for how we use data to improve member outcomes. Tech Stack: BigQuery, dbt, Looker, Amplitude, Deepnote IN THIS ROLE, YOU'LL • Partner semi-embedded with operations and customer support management teams to own complex analytic work end-to-end: framing questions, defining measurement, and delivering narratives that influence roadmap decisions with a clear point of view grounded in evidence. • Build trusted relationships with operations leadership and relevant cross-functional partners, communicating tradeoffs managing expectations through ambiguity, and ensuring analytics engagement lands at the right moments. • Lead high-impact ad hoc analyses that surface non-obvious opportunities or trends in operations data; proactively follow insights through to recommendations which will directly impact customer outcomes. • Be a force multiplier for the team via creating self-service analytics: contributing dashboards, metric definitions, reusable queries/notebooks, and documentation so recurring questions scale. • Proactively seek out creative ways to apply data analytics methods and tools within the operations space. Guide and educate stakeholders and partners in the usage of these tools to support their decision-making process. • Mentor and uplift teammates through high-quality reviews, feedback, and collaboration while modeling pragmatic prioritization: balancing rigor with speed and escalating when scope or risk requires broader alignment. • Own commitments for your initiatives with predictable communication: clarify scope, document methods/limitations, communicate impact, and reprioritize when new information changes what "most impactful"

Read the full description and requirements on the original posting.

Tailor your resume for this Data Analyst, Operations role

Rocket Money and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Washington, District of Columbia) clear. For data & analytics roles like this one, recruiters commonly scan for:

  • SQL
  • Python
  • Tableau
  • Power BI
  • Excel
  • Machine Learning
  • ETL
  • Statistics

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Data Analyst, Operations role at Rocket Money remote?

This role is based in Washington, District of Columbia. Check the original posting for any hybrid or remote flexibility.

What does the Data Analyst, Operations role at Rocket Money pay?

The listed pay is 120k–160k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Data Analyst, Operations job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Data Analyst, Operations role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills data & analytics recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Ladders. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.