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Customer Service Associate - Full-Time

Carter Myers Automotive

Lexington Park, Marylandfull-timePosted 1 day ago
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About this role

Description: Location: CMA's Toyota of Lexington Park Position Overview: CMA's Toyota of Lexington Park is looking for an enthusiastic and driven Sales Associate to join our team. As a Sales Associate, you will be responsible for assisting customers in finding the right vehicle to meet their needs, guiding them through the sales process, and ensuring an outstanding customer experience. Whether you are an experienced automotive sales professional or looking to start a career in the industry, we provide the training and support to help you succeed! Compensation: $40,000 annual base plus commission About Carter Myers Automotive (CMA) Carter Myers Automotive (CMA) is a family and employee-owned company proudly serving Virginia, West Virginia, North Carolina, and Maryland since 1924. Our dealerships represent many of the industry's most respected automotive brands, and our employee ownership culture reflects our belief that when associates have a stake in the business, everyone succeeds. Key Responsibilities: • Greet and assist customers in a friendly, professional manner • Learn customer needs and provide helpful information about our vehicles and services • Coordinate test drives and explain features with clarity and patience • Work closely with teammates and management to ensure a smooth, positive customer experience • Stay up to date on inventory, pricing, and basic financing options (training provided) • Use our tools and systems to track interactions and follow up when needed • Maintain a clean, welcoming showroom environment Why Join Our Team • Comprehensive training – No prior auto experience needed • Consistent support from management and peers • Stable hours and a reliable paycheck • Growth opportunities within the company • Positive team culture focused on customer care, ethics, and excellence Benefits • Employee Stock Ownership Plan (ESOP) • Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability,

Read the full description and requirements on the original posting.

Tailor your resume for this Customer Service Associate - Full-Time role

Carter Myers Automotive and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Lexington Park, Maryland) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Customer Service Associate - Full-Time role at Carter Myers Automotive remote?

This role is based in Lexington Park, Maryland. Check the original posting for any hybrid or remote flexibility.

How do I apply for this Customer Service Associate - Full-Time job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Customer Service Associate - Full-Time role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Snagajob. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.