Client Success Manager - US Federal, Aerospace & Defense
DXC Technology
Dallas, Texasfulltime119k–119k
Posted 7 hours ago
Customer Service Representative | Technical Support
Customer Operations
Queens, New Yorkfull-timePosted 10 days ago
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About this role
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. THIS POSITION IS 100% ONSITE, IN-PERSON IN A CALL CENTER ENVIRONMENT LOCATED AT: 4161 KISSENA BLVD., FLUSHING, NY 11355 $20.00 per hour CLASS STARTING – January 12, 2027 Extensive training required for 13 consecutive weeks scheduled from Tuesday through Saturday, 10:00a.m-7:00p.m. After completion of training, you must be flexible to work a schedule of work hours between 11:00am - 10pm with two weekdays off. Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service • Representing a Fortune 100 company and being the voice of Spectrum • Troubleshooting and resolving technical issues related to cable and video services • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more • Resolving TV inquiries while creating best-in-class customer experiences • Working in an open, friendly environment with a supportive, energetic team We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems
Read the full description and requirements on the original posting.
Tailor your resume for this Customer Service Representative | Technical Support role
Customer Operations and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Queens, New York) clear. For customer service roles like this one, recruiters commonly scan for:
- Zendesk
- CRM
- Conflict Resolution
- CSAT/NPS
- Onboarding
- Ticketing
- Live Chat
- Retention
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Is the Customer Service Representative | Technical Support role at Customer Operations remote?
This role is based in Queens, New York. Check the original posting for any hybrid or remote flexibility.
How do I apply for this Customer Service Representative | Technical Support job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this Customer Service Representative | Technical Support role?
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Listing sourced via Spectrum Careers. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.