Product Manager (Sales & Support with Generative/ Agentic AI)

Xyant Services

San Jose, CaliforniacontractorPosted 8/22/2026

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About this role

Hi Pious, Job title: Product Manager Location: San Jose, CA- Hybrid Long Term Contract Job Description: We are seeking a dynamic and experienced Product Manager to join our team, focusing on the Sales and Support technology domain. The ideal candidate will have a strong background in product management, with a specific emphasis and track record on leveraging Generative AI to enhance customer experience and drive business growth. Key Responsibilities: Product Strategy and Vision: Develop, articulate, and champion a clear product vision and strategy for Sales and Support technologies, incorporating Generative AI capabilities to innovate and improve customer interactions. Market Research and Analysis: Conduct thorough market research to identify customer needs, market trends, and competitive landscape. Use these insights to inform product development and positioning. Roadmap Development: Create and maintain a detailed 4-quarterly product roadmap that aligns with business objectives and customer needs. Prioritize features and enhancements based on impact and feasibility. Present roadmap progress and insights to senior leadership and cross-functional stakeholders. Cross-functional Collaboration: Partner closely with engineering, UX design, sales, legal, and support teams to ensure successful product development and launch. Facilitate communication, alignment and collaboration across distributed teams and geographies. Customer Engagement: Engage with customers & key stakeholders to gather feedback, understand pain points, and validate product concepts. Use this feedback to drive continuous improvement and innovation. Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and identify areas for improvement. Use data-driven insights to make informed decisions. Generative AI / Agentic AI Integration: Leverage Generative AI / Agentic AI technologies to develop innovative solutions that enhance sales and support processes. Stay updat

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Frequently asked questions

Is the Product Manager (Sales & Support with Generative/ Agentic AI) role at Xyant Services remote?

This role is based in San Jose, California. Check the original posting for any hybrid or remote flexibility.

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Product Manager (Sales & Support with Generative/ Agentic AI)

About this role

Tailor your resume for this Product Manager (Sales & Support with Generative/ Agentic AI) role

Frequently asked questions

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