Client Success Manager - US Federal, Aerospace & Defense
DXC Technology
Dallas, Texasfulltime119k–119k
Posted 6 hours ago
Customer Service Representative (Level 2) - iRF (ID: 1244)
Miteq, Inc.
Marylandfull-time70k–83kPosted 7 days ago
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About this role
Customer Service Representative (Level 2) - iRF Sparks, MD 2026-10-22 Salary Range: $70,000 - $83,000 a year Requisition ID: 1244 iRF - Intelligent RF Solutions is a leader in providing tailored solutions for SIGINT and Electronic Warfare (EW) missions. We understand our customers’ challenges and use our expertise to create solutions. We are not just a supplier, but a problem-solving partner with a strong foundation in supporting global defense and intelligence missions. We are dedicated to attracting high‑achieving individuals. Our team members are bound by a common purpose - commitment to our customers’ missions. Our culture is anchored in our steadfast values, our collaborative spirit, and a relentless pursuit of excellence. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all essential functions, duties and skills required of personnel so classified. Management retains the discretion to add or change the duties at any time. Job Description: Reporting to the Sales Manager, the Customer Service Representative will provide excellent Account Management including contract review, order entry, RMA processing, lead time and backlog reporting, scorecard data and measurements, and customer documentation. This role serves as the primary point of contact for customers on order status, expediting, and returns, while maintaining the accuracy and compliance standards required. Essential Functions: • Account Management & Customer Communication. • Provide customer support for delivery status updates. • Team player who builds relationships with internal and external customers. • Primary customer contact for order management and expediting. • Manage expectations between customers and iRF on lead times, expedite requests, and product availability. • Manage customer portals. • Manage customer scorecards. • Report to management on account on-time delivery status, qua
Read the full description and requirements on the original posting.
Tailor your resume for this Customer Service Representative (Level 2) - iRF (ID: 1244) role
Miteq, Inc. and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Maryland) clear. For customer service roles like this one, recruiters commonly scan for:
- Zendesk
- CRM
- Conflict Resolution
- CSAT/NPS
- Onboarding
- Ticketing
- Live Chat
- Retention
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Build a matching resume — freeFrequently asked questions
Is the Customer Service Representative (Level 2) - iRF (ID: 1244) role at Miteq, Inc. remote?
This role is based in Maryland. Check the original posting for any hybrid or remote flexibility.
What does the Customer Service Representative (Level 2) - iRF (ID: 1244) role at Miteq, Inc. pay?
The listed pay is 70k–83k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.
How do I apply for this Customer Service Representative (Level 2) - iRF (ID: 1244) job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this Customer Service Representative (Level 2) - iRF (ID: 1244) role?
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