Engineering Technical Support
Actalent
Happy Valley, Clackamas Countyfulltime63k–63k
Posted 9 hours ago
Customer Service Representative II - Elkton 3pm-11:30p
Christiana Care Health Systems
Elkton, Marylandfull-time19.48–28.24Posted 7 days ago
Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.
About this role
Are you passionate about serving our patients with Love and Excellence? If so, consider applying for this position at ChristianaCare. We are looking for a Customer Service Specialist in Operator Services to answer calls and provide directory information to staff, visitors, patients and the public based on stated needs of the caller. Hours: 3pm-11:30p EOW Principal duties and responsibilities: • Answer main telephone number for hospital campuses. • Answer all emergency (911) phone lines for hospital campuses. Follow procedures for more than 20 emergency medical code notifications (i.e., Code Blue, Trauma Alert/Code, Heart Alert/Code, Code Delta, Internal Emergency). • Provide excellent customer service. • Answer TTY for community, provide assistance to the caller. • Make decisions regarding emergency calls and dispatches accordingly, following policies and procedures. • Provides directions to facilities for the public. Education and experience requirements: • High school graduate or equivalent. • Two years customer service experience, call center experience preferred About ChristianaCare We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Hourly Pay Range: $19.48 - $28.24 This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they
Read the full description and requirements on the original posting.
Tailor your resume for this Customer Service Representative II - Elkton 3pm-11:30p role
Christiana Care Health Systems and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Elkton, Maryland) clear. For customer service roles like this one, recruiters commonly scan for:
- Zendesk
- CRM
- Conflict Resolution
- CSAT/NPS
- Onboarding
- Ticketing
- Live Chat
- Retention
Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.
Build a matching resume — freeFrequently asked questions
Is the Customer Service Representative II - Elkton 3pm-11:30p role at Christiana Care Health Systems remote?
This role is based in Elkton, Maryland. Check the original posting for any hybrid or remote flexibility.
What does the Customer Service Representative II - Elkton 3pm-11:30p role at Christiana Care Health Systems pay?
The listed pay is 19.48–28.24. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.
How do I apply for this Customer Service Representative II - Elkton 3pm-11:30p job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this Customer Service Representative II - Elkton 3pm-11:30p role?
Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.
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