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DFS Operations Manager - Boise, ID
The Home Depot
Nampa, Idahofull–timePosted 8/21/2026
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About this role
DFS Operations Manager Operations. People. Problem-Solving. Repeat. Are you someone who thrives in fast-paced environments, loves turning chaos into clarity, and enjoys leading teams to win every single day? As an Operations Manager, you’ll play a critical role in keeping our daily operations running efficiently while supporting our drivers, office teams, and customers. You’ll partner closely with the General Manager and leadership team to ensure service excellence, compliance, and a great employee experience. • Role requires obtaining a DOT Medical Card/MVR • DFS: Direct from Store (OMs drive to support teams and development) What You’ll Be Responsible For Day-to-Day Operations • Keep a pulse on on-road operations, monitoring routes, exceptions, and service performance throughout the day • Support driver teams and customer service by troubleshooting issues, managing calls, and resolving delivery exceptions • Ensure manifests, routing, dispatch, and check-ins are accurate, compliant, and on time • Partner with the Router to optimize routes while staying within DOT regulations • Review exceptions (reschedules, refunds, cancellations) and ensure everything is staged, labeled, and ready People Leadership • Train, onboard, and support drivers and technicians so everyone understands the “why” behind the process • Manage driver schedules based on forecasts and hours budgets • Conduct performance reviews, provide feedback, and collaborate with HR on engagement and accountability • Help build a culture where employees feel supported, informed, and set up for success Process & Compliance • Review payroll for accuracy and resolve discrepancies • Ensure full compliance with check-in procedures, MARS cases, claims, and documentation • Investigate freight and Sedgwick claims and drive timely resolution • Maintain a clean, organized flow of paperwork, rosters, and daily recap reporting Inventory & Facility Support • Order office supplies, uniforms, and parts as needed • Oversee i
Read the full description and requirements on the original posting.
Tailor your resume for this DFS Operations Manager - Boise, ID role
The Home Depot and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Nampa, Idaho) clear. For operations & admin roles like this one, recruiters commonly scan for:
- Project Management
- Excel
- Process Improvement
- Scheduling
- Vendor Management
- SOP Development
- Data Entry
- Coordination
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Build a matching resume — freeFrequently asked questions
Is the DFS Operations Manager - Boise, ID role at The Home Depot remote?
This role is based in Nampa, Idaho. Check the original posting for any hybrid or remote flexibility.
How do I apply for this DFS Operations Manager - Boise, ID job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
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