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Customer Service Representative - Healthcare | Up to $3,280 Bonus

Maximus

Chester, Virginiafull-timePosted 14 days ago
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About this role

• Location: On-site in Chester, VA • Hourly Base Pay: $16.75/hr. plus up to $3,280 potential bonus opportunities for eligible new hires.* • Schedule: Flexible Limited-Service Full-Time schedules available • Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: • Work/Life Balance Support: Flexible schedules that meet your lifestyle! • Competitive Compensation: $16.75/hr. + 10% shift differential for evening shifts; Potential bonus opportunities up to $3,280 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period.* • Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience • Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage • Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays • Future Planning: 401k with company match • Career Growth: A supportive environment with career development and promotional opportunities • Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs • Meaningful Work with Impact: No cold calling, sales, or

Read the full description and requirements on the original posting.

Tailor your resume for this Customer Service Representative - Healthcare | Up to $3,280 Bonus role

Maximus and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Chester, Virginia) clear. For healthcare & nursing roles like this one, recruiters commonly scan for:

  • Patient Care
  • BLS/ACLS
  • EMR (Epic/Cerner)
  • Charting
  • Medication Administration
  • HIPAA
  • Vitals
  • Care Planning

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Customer Service Representative - Healthcare | Up to $3,280 Bonus role at Maximus remote?

This role is based in Chester, Virginia. Check the original posting for any hybrid or remote flexibility.

How do I apply for this Customer Service Representative - Healthcare | Up to $3,280 Bonus job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Customer Service Representative - Healthcare | Up to $3,280 Bonus role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills healthcare & nursing recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Glassdoor. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.