Make it yours without breaking the parse
Every template ships with a curated accent palette, 5 font styles on top of its own typography, and a text-size dial from 50–150% — enough to make the resume yours, never enough to confuse a parser.
- accents per template
- up to 6accents per template
- font styles + the template's own
- 5font styles + the template's own
- text size, 10% steps
- 50–150%text size, 10% steps
Summary
Principal product designer with 12+ years shipping consumer fintech, B2B SaaS, and developer tooling at scale. I bridge product strategy, systems thinking, and craft — partnering closely with engineering and research to deliver outcomes measurable in revenue, retention, and reduced support cost. Most recently led a design-system rebuild that cut feature ship time 42% across nine product teams while raising NPS from 31 to 58.
Experience
- –Led the rebuild of the company-wide design system in Figma + Tokens Studio; adoption reached 9 of 9 product squads within two quarters and reduced new-feature design time ~42%.
- –Lifted patient-onboarding activation 38% (220k → 305k MAU) over two quarters by redesigning the insurance-verification step in collaboration with billing, legal, and clinical partners.
- –Founded the cross-functional accessibility working group; brought the patient app from WCAG AA partial compliance to AA full and started the AAA roadmap.
- –Mentored a team of six product designers and two researchers; introduced a portfolio-review cadence credited by reports as the strongest growth lever of their year.
- –Designed goal-setting and 1:1 feedback flows shipped to 4,000+ companies including Slack, Reddit, and Asana — featured as case studies in Lattice's RTM.
- –Led the manager-dashboard redesign, cutting time-to-insight from 6 minutes to under 90 seconds in user testing across 14 sessions.
- –Drove the migration from a fragmented icon library to a unified 240-glyph set; documented the system and ran two adoption workshops for engineering.
- –Designed the Connect onboarding flow used by ~80% of new platform partners; reduced first-charge time-to-value from 11 days to 4.
- –Owned the Radar fraud-review surface end-to-end across web and mobile; partnered with ML engineering on an explainable-AI panel praised in customer interviews.
- –Co-authored the team's first formal design-critique handbook; still in use after my departure (per public commit history).
- –Embedded with three Fortune-500 clients on multi-month engagements covering financial services, health insurance, and consumer packaged goods.
- –Co-led a design-research sprint for a global bank that reframed the brief and unlocked a $14M productized service line.
Education
Skills
- Design
- Figma · Sketch · Adobe CC · Webflow · Framer · After Effects
- Research
- User interviews · Diary studies · A/B testing · Usability testing · Survey design · Jobs-to-be-done
- Systems
- Design tokens · Tokens Studio · Storybook · Component governance · Documentation
- Process
- Design critique · Workshop facilitation · Sprint planning · OKR planning · Cross-functional alignment
- Code
- HTML · CSS · Tailwind · React (reading) · Git
Languages
- EnglishNative
- MandarinProfessional
- SpanishConversational
- FrenchBasic
Selected Projects
Rebuilt the end-to-end patient onboarding funnel including insurance verification, identity capture, and care-team selection. Reduced drop-off at the insurance step by 38% and shortened median time-to-first-appointment from 5.2 days to 2.1.
Two-year rebuild covering tokens, primitives, complex components, motion, and accessibility guidance. Adopted by 9 of 9 product squads.
Lightweight CLI that wraps axe-core for design-team-friendly accessibility reports. ~1.4k GitHub stars.
Certifications
- Nielsen Norman UX Certification · Nielsen Norman Group2021
- IDEO Design Thinking · IDEO U2018
- Certified Professional in Accessibility Core Competencies (CPACC) · IAAP2023 – 2026
Awards
- Designer of the Year (Internal) · Vellum Health2024
- Fast Company Innovation by Design — Finalist · Fast Company2023
- Webby Award — Honoree · International Academy of Digital Arts & Sciences2020
Volunteering
- –Mentor LGBTQ+ designers transitioning into senior roles; ~14 mentees to date with 9 promotions in cycle.
- –Redesigned the participant intake site and admin dashboard; cut staff time per intake by ~25 minutes on average.
- 1
Pick an accent from the template's palette
Each design offers the colors that suit it; 3 templates are strictly black and white for maximum ATS safety and say so.
- 2
Choose a font style
System font stacks — Modern Sans, Classic Serif, Editorial Slab, Technical Mono, Humanist — applied to the preview and the PDF alike. Or keep the template's own.
- 3
Dial the text size to fit the page
50–150% in 10% steps. Photos keep their designed size, and the exported PDF honours the setting.
What's free, what needs an account
- Accent, font, text size, page numbers — all of it, no accountNo account
- Download the result: PDF on the 4 free templates, plain DOCX and TXTFree account
- PDF of all 27 templates, no watermarkPro
Questions
Accents come from a palette curated per template rather than a free hex picker. That keeps every design coherent and keeps text-on-color contrast safe for both eyes and parsers.
Yes. The PDF is rendered from the same page the preview shows, with the same font stacks, so what you see is what prints.
No. The page stays the same size; the content reflows, so a smaller size fits more per page and a larger one adds pages. The preview shows the exact result.
Your content stays put. The accent resets to the new template's default (palettes differ), and your font choice is kept.
Tune it, then build on it
Every design control is free to try. Sign up only when you want the file.