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Customer Service Representative - Bilingual

Uline

Allentown, Pennsylvaniafull-time26–30Posted 4 days ago

Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.

About this role

Customer Service Representative - Bilingual Pay from $26 to $30 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Call’s Top Large Employer of 2026! Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success. Why Customer Service at Uline? • Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support. • Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company. • Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs. Position Responsibilities • Process customer orders, make product recommendations and handle account inquiries using world-class technology. • Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. • Build business relationships with customers over phone, email and chat. • Understand customer needs and recommend Uline's best solutions. • Help customers navigate Uline's website and online ordering. Minimum Requirements • High school diploma or equivalent. Bachelor's degree preferred. • Excellent problem-solving, listening and communication skills. • Prior customer service experience is a plus, but if you are eager to learn, we will train you! • Bilingual (English / Spanish) - fluent in both verbal and written forms. Benefits • Complete health insurance coverage and 401(k) with 6% employer match that starts day one! • Multiple bonus programs. • Paid holidays and generous paid time off. • Tuition Assistance Program that covers professional continuing education. Employee Perks • Best-in-class, clean, modern fac

Read the full description and requirements on the original posting.

Tailor your resume for this Customer Service Representative - Bilingual role

Uline and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Allentown, Pennsylvania) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Customer Service Representative - Bilingual role at Uline remote?

This role is based in Allentown, Pennsylvania. Check the original posting for any hybrid or remote flexibility.

What does the Customer Service Representative - Bilingual role at Uline pay?

The listed pay is 26–30. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Customer Service Representative - Bilingual job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Customer Service Representative - Bilingual role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Uline Careers. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.