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Customer Service and Sales Associate

Hertz

Philadelphia, Pennsylvaniafull-timePosted 1 day ago
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About this role

Job Description The Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel and insurance replacements needs. Wages: $17.50/hr. For full-time opportunities Hertz also provides world class benefits, which include: • Medical, Dental, and Vision Insurance • Life Insurance • Paid Time Off • 401(k) Retirement Plan • Employee Discounts Responsibility of a Sales and Service Associate includes: • Effectively communicate and offer ancillary products and services to enhance customer’s travel experience. • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells. • Achieve personal sales goals while supporting the goals of the team. • Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience. • Convert phone shops to reservations and rentals • Creating a positive customer service experience by listening to and identifying customer needs • Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service • Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking. • Assist customers with various post rental inquiries that involve the rental and billing process. • Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls. Skills/Experience: • Demonstrate good communication skills both w

Read the full description and requirements on the original posting.

Tailor your resume for this Customer Service and Sales Associate role

Hertz and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Philadelphia, Pennsylvania) clear. For sales roles like this one, recruiters commonly scan for:

  • CRM (Salesforce)
  • Prospecting
  • Negotiation
  • Pipeline Management
  • Cold Outreach
  • Forecasting
  • Account Management
  • Closing

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Customer Service and Sales Associate role at Hertz remote?

This role is based in Philadelphia, Pennsylvania. Check the original posting for any hybrid or remote flexibility.

How do I apply for this Customer Service and Sales Associate job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Customer Service and Sales Associate role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills sales recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Hertz. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.