Customer Service Representative | Columbia Ancillary Services | Houtzdale - Now Hiring
JDK Management Company
Houtzdale, Pennsylvaniafull-time
Posted 24 hours ago
Customer Service Representative - Driving
Metropolis
Sterling, Virginiafull-time19–26Posted 7 days ago
Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.
About this role
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We arethe largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Pay Rate is $19.00-$26.00 per hour Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean. • Assists customers in making payment to fully automated revenue control equipment • Helps customers with parking services and facilitates the expedient flow of traffic through the facility • Leads programs to improve client and customer satisfaction • Assists in the management of the day-to-day activities of the assigned location. • Monitors parkers in pay-in lanes • Interacts with customers in a friendly and professional manner • Provides assistance to customers that have forgotten where they parked their vehicle. • Performs other necessary functions as assigned. • Conducts garage and facility audits as required by management. • Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct. • Makes change (if required) for customers before transactions. • Quotes rates for parking services. • Gives directions to customers to various locations in the city. • Resolves customer complaints independently or with the aid of a supervisor. • Answers telephone in a prompt and courteous manner (if required). • Maintains cleanliness of facility and picks up trash in
Read the full description and requirements on the original posting.
Tailor your resume for this Customer Service Representative - Driving role
Metropolis and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Sterling, Virginia) clear. For customer service roles like this one, recruiters commonly scan for:
- Zendesk
- CRM
- Conflict Resolution
- CSAT/NPS
- Onboarding
- Ticketing
- Live Chat
- Retention
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Build a matching resume — freeFrequently asked questions
Is the Customer Service Representative - Driving role at Metropolis remote?
This role is based in Sterling, Virginia. Check the original posting for any hybrid or remote flexibility.
What does the Customer Service Representative - Driving role at Metropolis pay?
The listed pay is 19–26. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.
How do I apply for this Customer Service Representative - Driving job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this Customer Service Representative - Driving role?
Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.
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