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Call Center Customer Service Representative - Now Hiring

TEKsystems

Steelton, Pennsylvaniafull-time and part-timePosted 18 hours ago
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About this role

📞 Call Center Customer Service Representative On-Site | Full-Time | Day Shift 📍 Work Location: 300 E Park Dr, Harrisburg, PA 17111 💰 Pay Rate: $19.00/hour 🌟 Join a Growing Customer Service Team! Are you passionate about helping customers and building a long-term career in customer service? Were hiring Call Center Customer Service Representatives to support a high-volume, customer-focused operation in a professional and welcoming office environment. This is a stable, long-term opportunity offering paid time off, holiday pay, growth potential, and the chance to qualify for work-from-home eligibility after 90 days based on performance. 🛠 What Youll Do • Answer incoming calls from existing and prospective customers • Assist with account inquiries, updates, and maintenance • Process applications and payments over the phone • Document customer interactions accurately and professionally • Perform data entry, follow-up correspondence (mail/email), and reports • Clearly explain account policies, terms, and procedures • Handle customer concerns with professionalism and empathy What Were Looking For (Must-Haves) • At least 1 year of consecutive customer service experience • Call center experience is a plus but not required • 1 year of experience working on computer systems • Strong data entry and Microsoft Office skills • High School Diploma or GED (verified during background check) • Reliable transportation and strong attendance record • Positive attitude and customer-focused mindset • Willingness to work in an on-site call center environment • Candidates with strong job stability and long-term customer service experience are highly preferred. Nice-to-Have Skills • Call center or phone-based customer support experience • Operations or administrative support background 🕘 Work Schedule • MondayFriday, Day Shift • Current primary shift need: 9:30 AM 6:00 PM • Other possible shift: • 9:00 AM 5:30 PM • No weekends! 🏢 Work Environment • Large, modern, single-floor call cente

Read the full description and requirements on the original posting.

Tailor your resume for this Call Center Customer Service Representative - Now Hiring role

TEKsystems and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Steelton, Pennsylvania) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Call Center Customer Service Representative - Now Hiring role at TEKsystems remote?

This role is based in Steelton, Pennsylvania. Check the original posting for any hybrid or remote flexibility.

How do I apply for this Call Center Customer Service Representative - Now Hiring job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Call Center Customer Service Representative - Now Hiring role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Snagajob. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.