Delivery Driver/Customer Service
Medicap Pharmacy
Harrisonburg, Virginiafull-time
Posted 18 hours ago
Telephone Customer Service Representative (CSR)
ACCESS Receivables Management
Cockeysville, Marylandfull-time16–18Posted 6 days ago
Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.
About this role
Customer Service Representative (Telephone) Location: Hunt Valley, MD (On-Site) Pay: $16 per hour plus 300 monthly bonus potential Schedule: No nights or weekends Access Receivables Management is hiring multiple people to support a large project for one of our national clients. The position is based at our Hunt Valley headquarters. This is a high-impact, fast-paced role focused on making outbound calls and handling inbound calls from customers with outstanding invoices to facilitate payment. It may require explaining invoices to customers and handling objections. • Experience is not necessary. We have excellent training. • This role provides experience in a modern office environment for customer service-type applications. Key Responsibilities • Make outbound calls to engage customers who have a delinquent invoice and provide a friendly reminder for payment • Handle inbound calls from customers to handle disputes and take online payments. • Email invoices to customers where required. • Properly document each account in our CSR system. What We’re Looking For • Outgoing, friendly personality. • Strong attention to detail and organizational skills • Ability to manage multiple priorities in a fast-paced environment • Professional communication skills (written and verbal) • Self-starter mindset with strong follow-through Benefits • Medical, Dental, and Vision Insurance • 401(k) with Company Match • Paid Time Off Why This Role Matters This position plays a critical role in supporting one of our significant clients. Apply FOR THIS PARTICULAR ROLE, YOU DO NOT NEED PRIOR CSR OR COLLECTION EXPERIENCE. Apply today if you’re looking for a stable, team-oriented role where you can stay busy and make an impact. 👉 Required qualifications: • Legally authorized to work in the United States • 21+ years or older Preferred qualifications: • Reliable transportation to and from work Customer Service Representative (Telephone) Location: Hunt Valley, MD (On-Site) Pay: $16 per hour plus 300
Read the full description and requirements on the original posting.
Tailor your resume for this Telephone Customer Service Representative (CSR) role
ACCESS Receivables Management and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Cockeysville, Maryland) clear. For customer service roles like this one, recruiters commonly scan for:
- Zendesk
- CRM
- Conflict Resolution
- CSAT/NPS
- Onboarding
- Ticketing
- Live Chat
- Retention
Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.
Build a matching resume — freeFrequently asked questions
Is the Telephone Customer Service Representative (CSR) role at ACCESS Receivables Management remote?
This role is based in Cockeysville, Maryland. Check the original posting for any hybrid or remote flexibility.
What does the Telephone Customer Service Representative (CSR) role at ACCESS Receivables Management pay?
The listed pay is 16–18. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.
How do I apply for this Telephone Customer Service Representative (CSR) job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this Telephone Customer Service Representative (CSR) role?
Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.
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